Question 1

What's the difference between Shared Ride and Private Ride shuttles?

Accepted Answer

Shared Ride is priced per person and you will share the vehicle with other travelers heading to Telluride or Mountain Village. Shared rides may include multiple lodging stops and brief waits while other passengers collect luggage. Private Ride is priced per vehicle and provides exclusive transportation for your group with no other parties, typically offering the most direct door-to-door service.

Question 2

Is Telluride Express shuttle service door-to-door?

Accepted Answer

Yes. Both shared-ride and private airport shuttle services provide door-to-door transportation to hotels, condos, and vacation rentals throughout Telluride and Mountain Village. For properties in remote locations outside the standard service area, additional fees may apply.

Question 3

Where do I meet Telluride Express at Montrose Airport (MTJ)?

Accepted Answer

After you land at Montrose Regional Airport and collect your luggage from baggage claim, proceed curbside outside the baggage claim area to the ground transportation area. Telluride Express drivers/vehicles meet guests there. Your confirmation email may include trip-specific meeting details.

Question 4

Where do I meet the shuttle at Telluride Airport (TEX)?

Accepted Answer

At Telluride Regional Airport, collect your luggage and proceed curbside outside the terminal building to the ground transportation area. Drivers coordinate with flight arrivals and will be waiting curbside with marked vehicles.

Question 5

What if my flight is late or delayed?

Accepted Answer

Telluride Express monitors incoming flights and can adjust for standard delays. For major itinerary changes (cancellations, diversions to alternate airports, or multi-hour delays), contact Ski Trip Advisors so we can help coordinate the best available option.

Question 6

What if I miss my flight or need to change my reservation?

Accepted Answer

If you miss your flight but can arrive on another flight the same day, contact Ski Trip Advisors immediately. When space permits, Telluride Express will accommodate you on the next available shuttle. For date changes or complete trip cancellations, refer to the cancellation policy and consider travel insurance for protection against unexpected changes.

Question 7

How long is the drive from Montrose Airport (MTJ) to Telluride?

Accepted Answer

The drive from Montrose Regional Airport (MTJ) to Telluride is approximately 67 miles and typically takes about 90–110 minutes in normal conditions. Winter storms, traffic, road work, and shared-ride stops can extend the trip time. Private shuttles typically complete the journey faster since they proceed directly to your accommodation without intermediate stops.

Question 8

How long does the Telluride Airport (TEX) transfer take?

Accepted Answer

Telluride Regional Airport (TEX) is about 6 miles from downtown Telluride, typically a 15–25 minute drive in normal conditions.

Question 9

How long does it take to return from Telluride back to Montrose Airport (MTJ)?

Accepted Answer

Plan on approximately the same travel time as the arrival trip—typically 90–110 minutes in normal conditions. Shared rides allocate additional time for multiple hotel pickups, so total time may be longer. In winter, snow and road conditions can extend timing significantly, so allow extra buffer time.

Question 10

What time should I schedule pickup from my hotel for return to Montrose (MTJ)?

Accepted Answer

Airlines request passengers arrive about 2 hours prior to departure. Telluride Express pickup times account for drive time, routing (for shared rides), and buffer for conditions. A general guideline is that pickups may occur about 3.5–4 hours before flight departure, but exact timing varies by lodging location and shared vs. private service. You will receive a confirmed pickup time after booking.

Question 11

Can the shuttle stop at a grocery store or liquor store?

Accepted Answer

Grocery or liquor store stops are typically available for private shuttle bookings only when requested at the time of reservation. Shared-ride shuttles generally cannot accommodate shopping stops due to scheduling constraints with other passengers.

Question 12

How much luggage and ski equipment can I bring?

Accepted Answer

Most guests can bring standard luggage plus one set of ski/snowboard equipment per person. Vehicles include exterior racks for skis and snowboards. Declare oversized items when booking so the appropriate vehicle can be assigned; very large or additional items may require a private vehicle and could incur extra fees.

Question 13

Do I need to bring car seats for children?

Accepted Answer

Car seats or booster seats are strongly recommended for infants and children. Limited car seats may be available upon advance request, but bringing your own properly fitted seat is recommended. Parents/guardians are responsible for proper installation.

Question 14

Are pets allowed on Telluride Express shuttles?

Accepted Answer

Pets may be permitted when properly restrained (carrier or leash). Service animals are welcome. Notify Ski Trip Advisors at the time of booking if traveling with a pet; for large dogs or multiple pets, private shuttle service is recommended.

Question 15

Is there WiFi available on the shuttle?

Accepted Answer

WiFi may be available on some vehicles, but mountain terrain can create occasional connectivity gaps during the journey.

Question 16

Do Telluride Express shuttles operate in bad weather?

Accepted Answer

Yes. Service operates year-round in mountain conditions. In the rare event of complete highway closures, Ski Trip Advisors will contact you to coordinate alternatives or schedule changes.

Question 17

Should I tip my shuttle driver?

Accepted Answer

Tipping is appreciated but not required. Many guests tip based on service and assistance with luggage; common guidance is around 15–20% of the fare or a per-person amount for shared rides.

Question 18

Can I book a round-trip shuttle at a discounted rate?

Accepted Answer

Round-trip pricing is typically the same as two one-way transfers. Package savings may be available when bundling transportation with other trip components—contact Ski Trip Advisors for details.

Question 19

How do I get from Telluride to Mountain Village during my stay?

Accepted Answer

Most visitors do not need a rental car. The free gondola provides transportation between Telluride and Mountain Village, and local transit options may also operate seasonally.

Question 20

What is the cancellation and refund policy when booking through Ski Trip Advisors?

Accepted Answer

Cancellations made 24+ hours before scheduled pickup may offer either an 80% refund to the original payment method or a 100% credit voucher valid for 12 months (full reservation value). Cancellations within 24 hours are typically non-refundable. Travel insurance is strongly recommended.

Question 21

How do I request a cancellation, refund, or credit voucher?

Accepted Answer

Email cancellation@destinationsystems.com and CC vacations@skitripadvisors.com with your full name, reservation/confirmation number, and whether you are requesting a refund or credit voucher. Processing times vary; for urgent questions call Ski Trip Advisors.

Telluride Express

Why Choose Telluride Express for your MTJ to Telluride Transfer?

Seamless Transportation from Montrose (MTJ) and Telluride (TEX) Airports

About Telluride Express Shuttle Service

Montrose Airport (MTJ) to Telluride / Mountain Village: What to Expect

Telluride Airport (TEX) Transfers

Tip for Delays & Major Changes

Telluride Visitors Guide